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Privacy Policy

Last updated: 25 August 2026

1. Information we collect

We collect information you provide when you create an account, make a hotel or car booking, contact support, or manage a provider listing. This may include your name, email address, phone number, booking details, and account profile information.

We also collect basic technical information such as IP address, browser type, device information, pages visited, and security logs needed to operate and protect the platform.

2. How we use information

  • To create and manage accounts.
  • To process, confirm, and manage hotel and car bookings.
  • To share necessary booking details with the relevant hotel or car rental provider.
  • To send confirmations, service messages, support replies, and important platform updates.
  • To prevent fraud, secure the platform, improve reliability, and comply with legal obligations.

3. Sharing and service providers

We do not sell personal data. We share data only when needed to provide the service, including with hotels, car rental providers, hosting providers, email providers, storage providers, and other vendors that help us operate Zeyago Booking.

Providers receive only the information needed to handle a booking or service request. They are responsible for handling that information according to applicable law and their own operational requirements.

4. Cookies and security

We use cookies and similar technologies for authentication, session management, security, and basic platform functionality. Some cookies are required for login and booking workflows.

We use reasonable technical and organizational measures to protect personal data. No system is completely secure, so you should keep your password confidential and contact us if you suspect unauthorized access.

5. Retention and your rights

We retain information for as long as needed to provide the service, maintain records, resolve disputes, meet accounting or legal obligations, and protect the platform.

You may request access, correction, or deletion of your personal data by contacting us. Some records may need to be retained where required by law or legitimate business obligations.

6. Contact

For questions about this policy or how we handle personal data, use our Contact Us page.